Refund policy

Please contact us for returns information before returning any goods. Goods returned without authorisation will not be accepted.

If you find you've ordered the wrong item or size, please notify us by email immediately. We'll be happy to exchange the item(s) for you providing you return them (suitably packaged) in a resaleable 'as new' condition within 7 days of receipt, along with all packaging. In the case of clothing, this means unworn, with tags if relevant and unwashed.

All goods are your responsibility until we have received them back safely. Please ensure you have insured the goods, use a tracked service and have obtained a proof of posting. You will need to pay postage again on replacements sent to you.

If we make an error and send you the wrong item, we will reimburse you for the return postage and pay for postage for the replacement item. If you return an item for refund that we have supplied correctly, postage will not be refunded.